Category Archives: Human Resources

People Management

People Management Your business deserves the best products and services possible and so do your customers. To provide these first class products and services, a staff and management team of the best available is worthy of no compromise. As with recruitment and selection of the best people, the ongoing training and development and continuous coaching of your...
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Managing for Performance

Managing for Performance The people in your business will bring you many of the great moments, including your biggest successes and most profitable ideas. However, if not well managed and given poor leadership you could be heading to a very sad state of affairs that misunderstandings and poor communication are the cause of.  Performance management can...
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Surveys and Suggestions

Surveys and Suggestions Finding out how well your business is going has always been an interesting task, from surveying customers, taking sample trials and testing the market, not to mention staff feedback and suggestion boxes. All these tools and more are available to the successful business owner and all can give you the information you need....
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Change Management

Change Management "Business as usual" - is not a healthy phrase for any business, please don't use it to represent happy days or when you are experiencing changes, planned or unexpected. Your customers know things are on the move and they don't appreciate being lied to, and neither do your staff. Every business is different, every day...
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Staff Induction

Staff Induction New staff are often full of excitement and exuberance at the adventure ahead of them and are looking for guidance and direction right from day one. If you are a sole trader and have a small team you may not have time to explain everything to the new starter at your feet, but those...
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Recruitment

Recruitment Managing the recruitment of new staff can be a key activity for your business. Many business owners outsource this vital role and are sometimes surprised by the results when it does not bring you the people you expected. The key to achieving a great outcome in recruitment is to remain involved and engaged in the...
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